Love the service, sales, reps and mechanic shop all great people good service. Bought my first truck at Erinwood Ford, they were unbeatable on the price and the quality of service. I would recommend all my friends and family to go there and talk to Habib he is a knowledgable sales guy who can find you the right car or truck he works really hard and was able to help a couple of people myself included buy good vehicles at Erinwood Ford. The service rep Gary is one of the best guys I have had help me out with my cars and trucks, he is a very knowledgable guy, who is honest, helpful and hard working always trys to help out the customer. I am really happy with Erinwood Ford's service and sales team I found them to be a lot better then Dixie Ford.
Purchased a 2013 Ford Escape SEL AWD at this dealership. Over all a positive experience.
Like many other dealerships, they advertise themselves as a "no hassle, no negotiating" dealership. The Sales Reps are referred to as Customer Service Advisors. They are not the only dealership to do this, but all of this is just a gimmick to try and steer the majority of the public into thinking they are getting the best price upfront. This allows them to do a large volume of deals in the quickest amount of time.
Again, don't get me wrong their staff were great and went above and beyond for us. But don't just take whatever price they offer, don't be afraid to ask for a better deal!
I have used their Service department for oil changes etc., so far no complaints on the work, just they are VERY busy and are not open very much past regular operating business hours... So if you're a working schmuck like me (9-5'er), it's a bit of an inconvenience.
BEST EXPERIENCE EVER!!!! Ali listened to what I was looking for in a vehicle and presented a vehicle to me with all my requirements, I would have never imagined myself driving a Fiat 500L! It has everything I wanted and more. I have never met a salesperson like Ali who was attentive and listened well. No pressure, no sales pitches just a real nice person all around keeping my wants and needs in mind at all times. Sara was great in explaining all the different options available to me regarding my financing and warranty and again no pressure. When I picked up my Fiat it was clean and looked brand new. The experience was overall a great one and I have already brought my friend to Sara and Ali and will tell all my friends about the great experience!