Purchased a 2014 F150 after seeing it listed on the website just before the New Year. Worked with Dominic at Erinwood who made it an excellent experience - quick, no hassle, no pressure sales and had it ready to go for a test drive when we showed up to take a look. He answered our questions honestly and was a pleasure to deal with.
Would recommend highly Erinwood Ford
Over the holidays we decided to take some time to seek out a newer used car. We initially went to the AutomallClearanceCenter to test drive a less expensive, higher mileage car. While we liked the car and it drove fine, we decided to opt for a newer car with factory warranty left. We scoured several other dealers and met up with some salespeople that didn't have any concept of customer service or took forever to set up a test drive.
Eventually we returned to the Automall. Ali Sharafedlin was straight forward with us the first time we went there. This continued when we went back. The good selection at this store meant they had a car we were looking for with low kms. I did not want to sit there all day. Ali and Nick, the manager, made the process easy, and we arrived at a fair price. Asking for an independent mechanical inspection was met with no objection. We took the car for the inspection and the two items found were addressed before we picked up the car. Even though the weather was bitter, the car was delivered clean both interior and exterior.
We have always bought used cars and never relish the process. But Ali made every effort to make the experience as pleasant as possible. Nobody engaged in high pressure sales, either for the car, financing, or add-ons. .
We felt we were treated fairly and honestly and would recommend you go see Ali if you are looking for a good used car.
This is my second lease from Erinwood Ford in less than 4 months. I could not find a better option than investing in another Escape. To be honest, I considered a Honda CRV for a change but for the price I got and the excellent service I received at Erinwood Ford, I did not think twice and I decided on a second Escape. Thanks Ali Sharafeldin and Nick Palalas for all your support and making this experience unforgettable, just like the previous one.