Leased two vehicles from this dealership (within 2 years) 2nd time waited over an hour to pick up a vehicle that turned out to be a different spec then what was agreed upon. Salesperson left me to sit there and wait and ultimately was not knowledgeable about the product. Management would not honour my deal until I took the issue up with the President. Recently went back to look for another car (despite my better judgement). Same salesman told me he did not want to deal with me because I submitted a poor review of his service (deservedly). Told me he would not help me and to go elsewhere; "there are plenty of other ford dealerships". I will never buy from this dealership again. I urge everyone and anyone to stay clear of this place. Dont know their product, Dont honour pricing, Just DONT go!
Leased a car from another dealership in the same automall that night. Way better experience.
Chevon Jackson is the man. When I was in the car ready to leave he went inside and got a wrag to wipe off some dust he saw on the arm rest haha. Good man.
We were looking to buy our first car in Canada & after visiting a couple of dealerships, we stepped into Erinwood Ford & was introduced to Mark Maguire. As we were leaning towards getting the Ford Edge, Mark helped us select the right trim level to fit into our budget. He was very helpful & knowledgeable. He made the car available to us within a couple of days. Once we got the car, he walked us through all the options & features & made sure we were comfortable with our purchase. Mark went out of his way to help us & made our buying experience very pleasurable. We would recommend anyone looking for a new Ford to go in & meet Mark.