I recently purchased my fourth vehicle from Doug Keen at Erinwood Ford, and once again the experience was absolutely outstanding. Doug consistently delivers a level of customer service that is hard to find. From start to finish, the entire process was smooth, professional, and completely stress-free. His knowledge of the vehicles is second to none, and he took the time to thoroughly explain every feature of my new Ford so I felt confident and comfortable before driving away. What really sets Doug apart is the extra effort he puts into making sure everything is perfect. He personally helped set up my FordPass app, connected my phone to the vehicle, walked me through the navigation and technology features, and made sure I understood how everything worked. The delivery and handoff of the vehicle was flawless. Doug is incredibly friendly, patient, and genuinely cares about his customers. He always goes above and beyond, bending over backwards to make sure everyone is happy and well taken care of. That level of dedication is why I keep coming back. After four vehicle purchases, I can honestly say I wouldn't buy a car from anyone else. If you're looking for a knowledgeable, trustworthy, and customer-focused salesperson, I highly recommend Doug at Erinwood Ford. Thank you again, Doug, for another fantastic experience!

I would like to express my sincere appreciation for the excellent service I received from Ford. Chris, the service representative, was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to explain everything clearly, answered my questions patiently, and ensured that I felt informed and confident about the service being provided. His customer-focused approach made the experience smooth and stress-free. I would also like to thank Jimmy, the driver, for his outstanding service. He was punctual, courteous, and friendly, making transportation arrangements easy and comfortable. His professionalism and positive attitude reflected very well on the Ford team. Both Chris and Jimmy demonstrated a high level of professionalism and commitment to customer satisfaction. Their efforts made a significant difference in my overall experience, and I truly appreciate the excellent service they provided. Thank you for having such dedicated team members.

James Perruzza was the best salesperson I’ve ever dealt with. Not only was he professional, he was caring and understanding catering to my needs. He got me into my dream car and I’m so happy beyond belief. If you need a new car or especially a Ford, James is the only person you need to speak to.

Amazing customer service and very friendly staff! Greg gave me a great trade in price for my old vehicle and James was fantastic too!

We picked up our 2026 Ford Explorer from Chevon May 2026. We have been working with Chev over 6 months to order the SUV. He has been very patient, no pressure with us. Always providing the right advise and choices we should select. I will definitely recommend my friends and family to Chevon and buy my next Ford from him! Thanks Chevon.

I recently purchased a brand new Ford Bronco from Ford Erinwood, and I couldn’t be happier with the entire experience. From Day 1, the level of professionalism and customer service was top-notch. A huge shoutout to my sales rep, James. He made the process incredibly smooth, welcoming, and transparent from our very first conversation all the way to the exciting day of delivery. He took the time to answer all my questions and made sure everything was perfect. I also want to give a special thanks to Jenn Watt, the Business Manager. She was fantastic to work with—efficient, knowledgeable, and made the final paperwork seamless and stress-free. If you are looking for a hassle-free, welcoming, and genuinely exciting car-buying experience, I highly recommend visiting Ford Erinwood and asking for James and Jenn. Loving the new Bronco! 🚙💨

James Perruzza the man, worked with me all the way through. Very professional and catering towards customers!

We couldn't be more pleased with our experience at Erinwood Ford. A huge thank you to Martin Menzies, Dave Raymond, Brad Cruickshank, Graham Townsend, Lukasz Dulny, Chevon Jackson and Claudia Santos-Vieira and the rest of the Erinwood Ford team for such an incredible customer experience. Their professionalism, knowledge and customer service is unmatched which helped make it such a seamless and stress-free process in finding the right vehicle for our son Tristan. We can't thank you enough!

I just wanted to say a huge thank you to Martin Menzies, Dave Raymond, Brad Cruickshank, Graham Townsend, Lukas Dulny, Chevon Jackson, Claudia Santos-Vieira, and the entire Erinwood Ford team for making my first car-buying experience such an amazing one. From the moment I walked into the dealership, everyone was welcoming, friendly, and always willing to help. Buying my first vehicle was a big deal for me, and the team made the whole process feel easy and exciting instead of stressful. They took the time to answer all my questions, explain everything clearly, and help me find the perfect vehicle. I’m really grateful for all the effort and care everyone put into making sure I had a great experience. It’s something I’ll remember for a long time, and I couldn’t be happier with my vehicle. Thanks again to everyone at Erinwood Ford for the outstanding service. I would definitely recommend Erinwood Ford to anyone looking for a vehicle and a team that truly cares about their customers

I would like to extend a huge thank you to Martin Menzies, Dave Raymond, Brad Cruickshank, Graham Townsend, Lukas Dulny, Chevon Jackson, Claudia Santos-Vieira and the rest of the Erinwood Ford family for providing an exceptional customer experience. From the moment we walked into the dealership with Tristan looking for a vehicle the entire team was professional, knowledgeable, friendly, and genuinely committed to helping him find the perfect one. Their teamwork, attention to detail, and dedication to customer satisfaction made the process smooth and enjoyable from start to finish. We are truly thankful that Tristan came to your dealership for his 1st vehicle. The level of care and service received exceeded expectations and made this a memorable experience. Thank you all for your hard work and outstanding service. We highly recommend this dealership to anyone looking for a great vehicle-buying experience!